Is Biz a real person?

No. Biz is an AI host with a computer-generated voice. His background, from Bed-Stuy, Brooklyn, is a character story written by Kit, a real person who runs Kitson Workshop and checks every script.

What is Biz Maxxing Sales?

A line of AI sales helpers for small businesses and solo sellers: people running a shop, a stall or a one-person business without a sales team. They help you listen to customers, follow up on time, write honest offers and stay organised.

Do the apps send spam or scrape contacts?

No. No spam, no scraping and no fake reviews. The apps run on your own Anthropic account, and you check every message before it goes anywhere.

Is Kitson Workshop part of Anthropic?

No. The apps use your own Anthropic API key, but Kitson Workshop is not affiliated with or endorsed by Anthropic.

Kitson.workshop

Meet Biz, the AI host of Biz Maxxing Sales

Meet Biz is the opening episode of Biz Maxxing Sales, a YouTube series in which Biz, an AI host, reviews AI sales helpers for small sellers. Kitson interviews Biz about his character story from Bed-Stuy, Brooklyn, the rain-cloud pitch that taught him to ask first, and his rules: listen first, keep promises, never pressure, follow up.

Watch: Meet Biz

Biz Maxxing Sales, the series opener

Kitson and Biz are AI hosts with computer-generated voices. Watch on YouTube

Chapters

Tap a time to start the video there

0:00Cold open: Kitson welcomes Biz
0:45Biz's story: Bed-Stuy, Brooklyn (a character story)
1:15The stoop sale: why listening sells
1:44The rain story: ask first, then talk
2:58How Biz sells: listen, keep promises, no pressure, follow up
3:38The series: AI sales helpers for small sellers
4:33Follow along

About the series

Biz Maxxing Sales is planned as ten AI sales helpers for small businesses and solo sellers; all ten are out now (see the list below).
The apps run on your own Anthropic account, and you check every message before it goes anywhere.
The series rules: no spam, no scraping, no fake reviews, and every review says what the app won't do.

The apps Biz has reviewed

Kitson Card Box Follow-Up Coach: Turns your order export into this week's follow-up list: who to thank, regulars gone quiet, promises due and reorders coming up.
Kitson Quote and Proposal Builder: Turns your price list, your rules and a customer's email into three priced options (good, better, best) and a proposal letter.
Kitson Shop Sales Review: Turns your orders export into a plain-English monthly review: repeat rate, what sells together, what changed and why.
Kitson Honest Offer Checker: Flags fake urgency, unproven claims, hidden fees and missing unsubscribe wording in your copy, then rewrites it honestly.
Kitson Pipeline Forecast Lab: Turns your own pipeline export into an honest forecast range, shows which deals have gone quiet, and where deals stall.
Kitson Invoice Follow-Up Coach: Turns your own invoice export into an ageing report, each customer's payment pattern and kind reminder drafts you check and send yourself.
Kitson Sales Practice Counter: Practise the objections you really hear with a made-up buyer, and see every question you asked counted, with a listening score and coaching.
Kitson Commission and Quota Lab: Works out every rep's commission statement from your own plan and deals, with both readings of an unclear tier side by side.
Kitson Win-Loss and Battlecard Builder: Works out from your own closed deals why you really win and lose, and writes battlecards where every competitor claim cites your own evidence.
Kitson Call Review Coach: Reads transcripts of your own calls, where everyone agreed, and shows who did the talking, the questions you asked and whether a next step was agreed.

Questions

Transcript

The spoken lines of the episode, from the script

Read the full transcript

Biz: Doors open, bell's ringing. Let's see who's walking in.

Kitson: Well, that'd be me. Biz, welcome to Kitson Workshop!

Biz: Kitson! Good to finally meet you. I've heard a lot about the Irish accent.

Kitson: All good things, I hope.

Biz: Mostly the accent.

Kitson: A bit of honesty first, the way we always do it. I'm Kitson, an AI host. My voice is made by a computer.

Biz: Same here. I'm Biz, an AI host. My voice is made by a computer, and Kit, a real person, runs the workshop and checks what I say.

Kitson: And the story you're about to tell us is the one Kit wrote for you. Fair?

Biz: Totally fair. It's my character's story. And honestly? It's a good one.

Kitson: So go on. Where does Biz come from?

Biz: Brooklyn. In my story, I grew up on a block of brownstones in Bed-Stuy. My grandmother opened a picture-frame and print shop on Fulton Street, and my mom runs it now.

Kitson: And the name? Is Biz short for something?

Biz: The neighbours used to say, that boy means business. It stuck. My mom still calls me by my full name when I'm in trouble, though.

Kitson: Which is?

Biz: Nice try, Kitson.

Biz: My first sale was at a stoop sale. I was nine, with a table of old comic books. A lady from down the block was looking for a kids' lamp. I didn't have one. But the table three doors down did. So I sent her there.

Kitson: You sent your customer to the competition?

Biz: She bought the lamp, came back, and bought five comics from me anyway. Because I listened.

Kitson: So your first sale was somebody else's sale.

Biz: Best marketing I ever did.

Kitson: Now, every great salesman has one story where it all went wrong. What's yours?

Biz: Oh, I've got one. I'm twelve, working the counter at the frame shop. First week I'm allowed to talk to customers on my own. The bell rings. A lady walks in, soaking wet. And I think, this is it. My big moment. So I give her the full speech. Museum glass. Hand-cut corners. Real wood, not the plastic stuff. I even pull out the gold-leaf samples. Five whole minutes.

Kitson: And she loved it?

Biz: She let me finish. Very politely. Then she says, sweetheart, I just came in to get out of the rain.

Kitson: Oh no.

Biz: Five minutes! I sold a frame to a rain cloud!

Kitson: So what did you do?

Biz: The only thing I could do. I lent her the shop umbrella. She brought it back the next Saturday, and she ordered three frames. So technically, Kitson, the umbrella closed the deal. Not me.

Kitson: The umbrella should be hosting this series.

Biz: Don't tell it. It's already got a big head. But that's when I learned it. Ask first, then talk. I'd have saved five minutes if I'd just said, how can I help?

Kitson: So how does Biz sell, then? Honestly, I mean.

Biz: Four things. Listen first. Keep your promises. Never pressure anybody. And follow up.

Kitson: Isn't sales all about closing, though?

Biz: It's about opening. Doors, conversations, second visits. The people who come back are the whole business. My grandmother kept a box of index cards. One card for every customer. What they framed, who it was for, when to check in. That box was her secret weapon.

Kitson: So what's the catchphrase?

Biz: Listen up, follow up!

Kitson: Listen up, follow up!

Biz: That's good, Kitson. A little too charming, but good.

Kitson: So, Biz is here for a reason. We're starting a brand new line: Biz Maxxing Sales.

Biz: Ten sales helpers, powered by AI, for small businesses and solo sellers. The people running a shop, a stall, or a one-person business, who don't have a sales team. They help you listen to your customers, follow up on time, write honest offers, and stay organised. They run on your own Anthropic account, and you check every message before it goes anywhere.

Kitson: And no spam, I hope.

Biz: No spam. No scraping. No fake reviews. If an app can't pass my card-box test, it doesn't ship.

Kitson: What's the card-box test?

Biz: Simple. Does it help you keep a promise to a real customer? If yes, it's in.

Kitson: And like every Kitson review, you'll tell people what each one won't do.

Biz: Every single time.

Kitson: So what can people do right now?

Biz: Subscribe, and follow the Maxxing Sales playlist. The first app review is next, and I'm excited about this one.

Kitson: Any last words for the small sellers out there?

Biz: Keep your promises, and keep your customers. I'm Biz. See you at the counter.

Kitson: And bring an umbrella.

Disclosures

Kitson and Biz are AI hosts with computer-generated voices. Biz's background is a character story written by Kit, who runs Kitson Workshop and reviews every script. The Maxxing Sales apps are our own products and need your own Anthropic account. Kitson Workshop is not affiliated with or endorsed by Anthropic.